Cancelled orders would be refunded only if the products have not already been shipped.
Returns are accepted in case you are unhappy with the product(s), or the delivered product was damaged, or not as per the order placed. Please ensure that what you return is in the same condition as received by you, unaltered, in original packaging and free of additional damage by you within 10 days from delivery. The cost of return has to be borne by you.
As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. You can courier the product(s) to the following address: 602, International Trade Center, Majura Gate, Surat 395001, Gujarat, India.
To complete your return, we require a receipt or proof of purchase. Please email us at [email protected] with the same.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 21 days.
Sale items: Only regular priced items may be refunded, sale items cannot be refunded or exchanged.
To exchange a product, you must return the product in original packaging, in new condition, unworn, unaltered and free of damage within 10 days from receipt of original order. You can exchange it with another item of the same amount. The shipping cost will be borne by you for the same.
For exchanges, send us an email to [email protected] and send your item to: 602, International Trade Center, Majura Gate, Surat 395001, Gujarat, India.